Delivery Options

We offer *FREE DELIVERY to Most Parts of Mainland UK (please see below for more details).

Excluded areas

*Sorry but we cannot offer FREE DELIVERY to the following areas:

Addresses begining with the following postcode letters AB,DD,KY,PH,PA,IV,SA,EX,PL,TQ,TR, all Scottish Highlands and Off Shore Addresses.

For deliveries to the above listed areas please contact us for further costings.

Our delivery process

We aim to carry out all our deliveries within the timescale stated on the item listing.

We will contact you prior to the delivery, to confirm a proposed delivery time and date with you.

If the time and date is not suitable to you, then we will re-arrange another delivery time slot with you for when we are next in your area, at the earliest opportunity.

Deliveries will be delivered to a room of choice where possible, deliveries being sent using a courier service will only be delivered to a ground floor level.

It is the customers sole responsibility to ensure that there is clear access to the requested delivery area, this includes removal of stair gates, pictures, ornaments etc.

The delivery drivers are not permitted to touch or remove any items which are deemed to be in the way or may be damaged whilst delivering your order.

Please check all packages for any damages at the time of delivery. In the unlikely event that your item arrives damaged please sign for "as damaged" and contact our office imediately.

Next Day Deliveries

For items which are offered on FREE NEXT DAY DELIVERY the following details apply:

Orders can only be dispatched once a contact telephone number has been supplied - please ensure that a Contact telephone number is provided with your order details as the Couriers will not process any orders without a contact phone number.

Next Day Deliveries are delivered by a third party courier service who operate on an all day basis, between the hours of 8am-6pm ( you cannot select a delivery time as this is an allday service).

Next Day Delivery Couriers will only deliver to a Ground Floor Level and will usually deliver to just inside the property.


Orders paid for before 1pm Monday - Thursday will be dispatched for delivery the next working day.

Orders before 12pm on a Friday will be dispatched for the following Monday.

Orders placed after 12pm Friday or over the weekend will be dispatched for the following Tuesday.

Orders placed on a Bank Holiday Monday will be dispatched on the following Wednesday.

*Sorry but we cannot offer FREE Next Day Delivery to the following areas:

Addresses begining with the following postcode letters AB,DD,KY,PH,PA,IV,SA,EX,PL,TQ,TR, all Scottish Highlands and Off Shore Addresses.

For deliveries to the above listed areas please contact us for further costings.

Returns

We hope that you are happy with your purchase from Bedsmart, but if you are not for any reason, please contact us for further information and return your purchase to the address below.

In the unlikely event that your item arrives damaged please sign for "as damaged" and return to us at the address below.

Bedsmart
4Aldersey Close
Saughall
Chester
Cheshire
CH1 6ET

 

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